Fix ‘An Unknown Network Error Occurred’ Instagram

Instagram is a social networking platform where people share their photos & videos with their followers. Recently Instagram has launched Stories section also in which you can share your moments, and that will be visible to your friends for 24 hours the same as Snapchat.

In the recent few years, Instagram has gained a lot of popularity, and its user base is increasing day by day. People love Instagram’s service, and it’s a user-friendly experience. But as you know technical error can happen any time.

Many users have reported that while surfing the Instagram, they face an error saying An Unkown Network Error Has Occurred. This is a common error which appears on Instagram many times. If you’re also facing the same error then here you have landed at the perfect destination as we will provide you a solution to Fix Instagram’s Unknown Error.

instagram unknown network error

Why does “An Unknown Network Error” Happens on Instagram?

You might be wondering that why Instagram shows Unknown Network Error Occurred? So let me tell you that there are various reasons for which this error occurs and one of the common reason behind this error is the Internet Connectivity Issue. Yes, you heard it right. If you have a poor connection, then there are chances that you may see this error.

Most of the times Internet Connectivity is the issue but in some cases, if Instagram’s server has gone down then you will face this error, and it will get resolved whenever the server is up. Below we’ve listed some of the common causes of Instagram’s Unknown Error. Have a look at these causes.

  1. Poor Internet Connection can cause Network Error on Instagram.
  2. If Instagram’s server is down, then you will face Unknown Network Error.
  3. If you’re using an outdated version ion of the Instagram application.
  4. Invalid date & time of mobile can also cause this error.
  5. Can be the issue with your Instagram application.

How to Fix Instagram An Unknown Network Error Occurred?

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So here you have got to know all the possible causes of Unknown Network Error and below we would be discussing the methods to fix the error. There are various ways to fix this error so please try all steps, and, one of them may work for you.

#1 Method: Check Internet Connectivity

If you are facing Unknown Network Error then the very first thing you have to do is check the Internet Connection, if you have poor Internet connectivity, then there are chances that you may end up facing Unknown Network Error.

If you are on a Wifi network then switch to mobile data and try accessing Instagram, if Internet connectivity is Okay then switching data connection should work for you.

#2 Method: Clear Data of Instagram

Sometimes Instagram app may also cause the error; if you can access Instagram via Browser and facing Network Error with the application, then you have to Clear Data & Cache of your Instagram application.

To clear data open Settings>Applicatoins>Instagram and click on Clear Data & Cache. That’s all, Now open Instagram again and Log In to your account.

#3 Method: Invalid Date & Time

If you are trying to access the Instagram from Application and getting an unknown network error, then make sure that you have set proper date & time of your mobile. If your device has the wrong date & time, then Instagram application won’t work for you.

Go to Settings and set Date & Time Zone to Automatic then open Instagram again and enjoy.

#4 Method: Is Instagram Down?

Most of the times when Instagram’s servers are down then you will get an unknown network error. However, it doesn’t happen often, but when it happens, then you will face An Unknown Network Error Occurred.

There is nothing you can do about this. If Instagram’s sever are down, then it would be fixed only when Instagram’s server is up and running correctly.

To check whether Instagram’s server is down or not. You can check it by visiting DownDetector Website. If sever is down then this website would tell you whether Instagram is down or not.

#5 Method: Update/Uninstall Instagram Application

If any of the above methods have not worked for you, then we would recommend you to Update your Instagram application and if it’s already updated then Uninstall the application from your mobile phone and install it again from the Google Play Store or iOS store.


There are only rare chances when Instagram shows Unknown Network Error and most of the time the reason behind this error is your Internet Connection or Instagram has gone down. So before proceeding further make sure that you have a working Internet Connection and Instagram’s server is up.

I hope you have got an idea about Instagram Unknown Network Error. If you are having any trouble or still unable to fix the error, then you can share your issue with us via the comments section below. If you have got a better idea than us to fix the error then also you can share that with our readers.

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About the Author: techonfleek

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